You can see this user in your Directory, even though they do not work at your university, because they have shared their profile not only with their own users but also with users in other universities. Users like you.

Important: You can see them but they can’t see you or your users, and of course never anything in your Student CRM.

Why do users share their profile with other universities?

They do so to offer help. One of the benefits of being a Student CRM user is that you join an existing community of other users with skills and experience that they can share with you. This collegiate approach to knowledge sharing is evident in the regular CRM User Group meetups, as users from many different universities all come together to share and learn best practice for using Student CRM.

If a user from another university has shared their profile with you, take a moment to click on all 4 tabs to see what expertise is on offer. They are there to help, and reciprocation with skills and experience at all levels is most welcome.

Why not view their Contact tab and drop them a line? You might discover something new that will transform your day.

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