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The Speed Test tool in Data Manager
The Speed Test tool in Data Manager

Want to see how fast your internet connection is?

Dom Yeadon avatar
Written by Dom Yeadon
Updated over a week ago

Wondering if you may be accessing Student CRM on a slow connection? At our end the servers are always lighting fast, but here is a way to see if you maybe have a slow connection at your end. Maybe you're working remotely from a Starbucks today, for example.
In the Data Manager app, you can use the Speed Test tool to check how fast your internet connection is. 

What do the numbers mean?

Ping: Also called latency, ping is the reaction time of your connection. It measures how quickly your device gets a response after you’ve sent out a request. A fast ping means a more responsive connection. Ping is measured in milliseconds (ms).

Jitter: Also called Packet Delay Variation (PDV), jitter is how much your ping varies over time. Jitter is not usually noticeable when reading text, but when streaming and gaming a high jitter can result in buffering and other interruptions.

Download: How quickly you can pull data from a server on the internet to your device. Most connections are designed to download much faster than they upload, since the majority of online activity, like loading web pages or streaming videos, consists of downloads. Having a high download value is better.

Upload: How quickly you send data from your device to the internet. Fast upload speeds are helpful when sending large files via email, or in using video-chat to talk to someone else online (since you have to send your video feed to them). A high number is good, but not as essential.

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