We help universities recruit more students
Implementation
Getting up and running with Student CRM starts with Implementation
CRM Basics
Start here to learn the basics of Student CRM
CRM Tools
Information on Workflows, Touchpoints, Campaigns and Adhocs.
Further learning and Student CRM Training
View on demand training webinars
Reporting
Operational and strategic reports built-in
Data and Security
How Student CRM looks after your students' data
System info and developers
Technical info on our APIs and system requirements
Agent Manager
Used by international teams to manage overseas agents so your teams can streamline their agent relationship workload
Applicant Open Days
Used by events teams to run applicant open days so all faculties can offer specific activities related to each applicant's course
Applications - Active
Used by admissions teams to manage end-to-end online applications so they can increase conversion rates.
Applications - Passive
Used by admissions teams to manage SRS applications so they can increase conversion rates.
Automations Manager
Automate complex tasks to run when triggered
Birthdays
Used by recruitment teams to automatically schedule emails and texts to prospects on their birthdays to stay in touch between campaigns
Calendar
Used by anybody who wants to subscribe to a Student CRM calendar feed of their own chosen recruitment activities
Campaign Manager
Create Segments and Campaigns in all apps.
Contact Manager
Used by External Relations teams to manage important contacts and organisations, and by Alumni Relations teams to manage new and old graduates.
Comms Centre
Used by marketing and recruitment teams to see the performance of all ad-hocs that have been sent out
Courses & Subjects
Drives subject and course dropdowns in all web forms to offer the latest course information to students, and used to filter activity reports by
Data Manager
Used by events teams to import enquirers data files into Student CRM to trigger automated followup emails
Data Packs
View which data packs you are subscribed to, when they last ran and when they next run. This app also provides a searchable updates log.
Document Library
Used by recruitment teams to keep documents linked to in emails fresh with a lifetime link to the latest document version online
Enquiries
Used by enquiries teams to answer each enquiry automatically routed to their team, using ready-made articles to save time
Establishment Setup
Roles, Goals and your Brand Controls.
Event Day Scanner
Use your mobile to scan event visitors on arrical
Event Manager
Used by events teams to run campus tours, group visits and online events while streamlining bookings and increasing attendance
Faculties
Used to maintain a centralised list of your university's faculties and the departments within
Knowledgebase
Used by enquiries teams as the central source for suggested articles, and for all users to access your own CRM best practice articles
Mobile Event Capture
Used by events teams to capture students details on iPads offline at events worldwide, to maximise event performance
Pre-Applicant Open Days
Used by events teams to run pre-applicant open days where students book their own programmes of activities to explore your campus on the day
Privacy Centre
Used to display the correct consents and topics in your web forms so you can communicate with prospects in a GDPR compliant way
Prospectus Requests
Used by recruitment teams to fulfil postal or digital prospectus requests so you can streamline addressing and posting, saving time and money
Pulse
Student recruitment can be a pain point for UK universities, but Student CRM’s Pulse can help. Pulse streamlines recruitment workflows, automates communications, and provides real-time reports for recruitment success. With Pulse’s Recruitment Funnel, Touchpoints, Reports, and Performance, you can track progress and optimise efforts to ensure student success.
Rapid Response
Used by recruitment and enquiries teams to answer enquiries whilst also sending out information to prospects to reduce response times
Regions
Used by international teams to organise countries into regions around the world to support their regional teams
Student Database
This is where each central student record is created and automatically updated in real time by your recruitment activities
Surveys
Used by recruitment and admissions teams to create online surveys to monitor student engagement throughout the student journey
Template Builder
Used by marketing and recruitment teams to distribute approved email templates for use in campaigns and touchpoints
Touchpoints
How to set up and edit your own Touchpoints
Web Form Builder
Used to control how each web form looks and behaves when students complete them, and to optimise competion rates
User Group
Help shape our product road map
Users
Create users and manage permissions