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Maintenance - Wednesday, 28 June 2023
Maintenance - Wednesday, 28 June 2023

Planned server maintenance across the Student CRM platform

Steph Stevens avatar
Written by Steph Stevens
Updated over a week ago

Update:

  • Progressing as per our plan. No change to the timings. (10:53 on 28-06-2023)

  • Maintenance is underway. Platform available. (22:15 on 28-06-2023)

  • Maintenance completed and successful. Platform available throughout with some background services being paused temporarily before catching up. Outcome: successful maintenance operation. (03:00 on 29-06-2023)

The Student CRM platform will be undergoing routine maintenance on Wednesday, 28 June 2023 during off-peak hours to minimise disruptions to your user experience. Here is the maintenance schedule:

From 20:00:

  • The platform may experience some latency, potentially making it slower than usual.

  • Processing of Passive Applications (APV) will be paused. Any applications in progress will be resumed once the maintenance is over.

From approximately 22:00:

  • All background processing will be temporarily suspended.

  • Please note, the platform may be inaccessible for a brief period of up to 5 minutes.

After 23:00:

  • All services should resume to normal functioning. Any paused processes will catch up and complete.

We appreciate your understanding and patience during this time. We assure you that these updates are essential to enhance the performance and security of our system. Should you have any concerns, please do not hesitate to contact Support.

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