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Data and Security
Data and Security
How Student CRM looks after your students' data
+2
24 articles in this collection
Written by
Steph Stevens,
Dom Yeadon,
Joe Edwards
and 2 others
2FA (Two-Factor Authentication)
Require your users to use an extra level of security when logging in
Written by
Dom Yeadon
Updated over a week ago
Your data and Student CRM (Start here)
Who owns what in your Student CRM?
Your data is your own
Written by
Steph Stevens
Updated over a week ago
Who can access my data?
Only your authorised users
Written by
Steph Stevens
Updated over a week ago
How much data can we store in Student CRM?
Are there any limits or caps to our data?
Written by
Steph Stevens
Updated over a week ago
Where is the data stored and for how long?
How long we keep your data, and how it's stored securely
Written by
Steph Stevens
Updated over a week ago
Processing, Personal Data and Data Subjects statement
We process personal data in accordance with GDPR, DPA and PECR
Written by
Dom Yeadon
Updated over a week ago
Back up and recovery
Your Data is safe with us
Written by
Steph Stevens
Updated over a week ago
CRM Student Data Formatting
How the system automatically re-formats data to ensure uniformity
Written by
Steph Stevens
Updated over a week ago
Deduplication
How does it prevent duplicate student records from being created?
Written by
Dom Yeadon
Updated over a week ago
Advanced Data Questions
E164 telephone number format
What is the E164 telephone format and how should you prepare phone numbers for importing?
A
Written by
Andrew Belbin
Updated over a week ago
How do I open a zipped and password-protected file on a Mac?
Zipped and password-protected files maintain data security for sensitive information, but how do you open them on a Mac?
Written by
Dom Yeadon
Updated over a week ago
How does Student CRM handle other languages and character sets?
An easy guide to how the CRM handles information in other languages being sent in through your International Forms.
Written by
Joe Edwards
Updated over a week ago
The parts of a postcode you can filter by
Filter by the entire Postcode, or maybe the Area or Outcode?
Written by
Dom Yeadon
Updated over a week ago
Why do data files download in a CSV format instead of excel?
Comma Separated Values files are a universal format
Written by
Steph Stevens
Updated over a week ago
How do I open a zipped and password-protected file on a Windows PC?
Use zipped files to maintain data security for sensitive information
Written by
Steph Stevens
Updated over a week ago
Student Recruitment Funnel
Understand the Student Journey through these four stages from enquiry to enrolment
Written by
Dom Yeadon
Updated over a week ago
Removing your data from Student CRM: What Student data is available?
What data you can take out of the system
Written by
Steph Stevens
Updated over a week ago
Removing your data from Student CRM: How do I request my data?
How we'll transfer data in the event you want to remove it all
Written by
Steph Stevens
Updated over a week ago
How do I delete a student record?
Remove a student from your database
Written by
Steph Stevens
Updated over a week ago
Need to report a security vulnerability?
Please let us know in a responsible manner
Written by
Steph Stevens
Updated over a week ago
How can we collect Disability Information?
Is it your University's policy to collect and store Disability information in Student CRM?
Written by
Steph Stevens
Updated over a week ago
GDPR
GDPR is a game changer
Changes to data protection policies means new best practices to follow
Written by
Steph Stevens
Updated over a week ago
GDPR - Everything you need to know
What is it and how Student-CRM help you stay compliant
Written by
Laura Montgomery-Hurrell
Updated over a week ago
Privacy Impact Assessment
What a PIA is, and what it means for you
Written by
Laura Montgomery-Hurrell
Updated over a week ago