Applications

Used by admissions teams to manage end-to-end online applications so they can increase conversion rates

Steph Stevens avatar Dom Yeadon avatar Laura Montgomery-Hurrell avatar
42 articles in this collection
Written by Steph Stevens, Dom Yeadon, and Laura Montgomery-Hurrell
Getting Started in Applications

What is Passive Applications?

Bring data from your SRS into Applications app using an API
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Written by Steph Stevens
Updated over a week ago

How can I implement PDF Letters in Applications?

How to send your students' letters without the postal fees
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Written by Steph Stevens
Updated over a week ago

How do I use Search in Applications?

Find students using a whole range of search terms
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Written by Steph Stevens
Updated over a week ago

How do I add Documents to an application?

Keeping supporting evidence with an application
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Written by Steph Stevens
Updated over a week ago

How are the default email settings chosen when communicating with a single student?

What rules govern 'From Name' and 'From Address'
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Written by Steph Stevens
Updated over a week ago

What is the Application Activity Log?

View the actions taken on an Application
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Written by Steph Stevens
Updated over a week ago

What is a CAS number?

Where you should get the Confirmation of Acceptance for Studies number for an international student's application from
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Written by Steph Stevens
Updated over a week ago

Student Chaser Email Default From Email Address

From whom the Applications chase mail comes from
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Written by Steph Stevens
Updated over a week ago

How to use Tasks

Setting and Viewing Tasks in Applications
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Written by Laura Montgomery-Hurrell
Updated over a week ago

In Settings, what are Value Lists?

How to change Applications Dropdown Lists
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Written by Steph Stevens
Updated over a week ago

Application Referrals

Applications can be referred to academics or other parties.
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Written by Steph Stevens
Updated over a week ago

How can I use Workflows in my Communications Plans for my Applications?

Using Workflows and Touchpoints to contact your Applied students
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Written by Steph Stevens
Updated over a week ago

What is the Programme tab in Applications?

See any Open Day bookings a student has made in their Application
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Written by Steph Stevens
Updated over a week ago
Application Statuses

List of Status Short Codes

All the Application statuses mapped to their short codes
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Written by Laura Montgomery-Hurrell
Updated over a week ago

What is the 'New' status?

An explanation of the New Application status
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Written by Steph Stevens
Updated over a week ago

What is the 'Pending' Status?

When an application needs a second look over
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Written by Steph Stevens
Updated over a week ago

What is the 'Quality Control' Status?

A way to randomly check a sample of your users offers
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Written by Steph Stevens
Updated over a week ago

What is the 'Conditions Outstanding' Status?

When something extra is needed from the student, their application stays here
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Written by Steph Stevens
Updated over a week ago

What is the Verify Conditions status?

How to confirm all conditions have been satisfied
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Written by Steph Stevens
Updated over a week ago

What is the 'Deposit Outstanding' Status?

Does the student still need to send a deposit amount?
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Written by Steph Stevens
Updated over a week ago

What is the 'Need CAS' status?

For International students, a Confirmation of Acceptance for Studies number is required
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Written by Steph Stevens
Updated over a week ago

What is the 'Completed' Status?

The final status for applications
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Written by Steph Stevens
Updated over a week ago

What is the 'Rejection Confirmed' Status?

Once an application has been confirmed, or left long enough, it winds up here
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Written by Steph Stevens
Updated over a week ago

Rejecting applications

A guide to the Rejected status and the actions available
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Written by Steph Stevens
Updated over a week ago

When should I use the 'Move Status' button?

Help for Super Users overriding an Application's status
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Written by Steph Stevens
Updated over a week ago

UCAS Application Status Codes

In Applications (APS and APV), these statuses are supported
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Written by Dom Yeadon
Updated over a week ago
Other questions

Clearing

What part can Student CRM play during Clearing?
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Written by Dom Yeadon
Updated over a week ago

Merging Course Deposits in touchpoints

Understanding how course deposits are calculated in Applications
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Written by Dom Yeadon
Updated over a week ago

What other information can I add to an Application?

Adding Entry Point and Campus Information
Laura Montgomery-Hurrell avatar
Written by Laura Montgomery-Hurrell
Updated over a week ago

How can agents manage separate student applications?

By using their own email address
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Written by Steph Stevens
Updated over a week ago

What is 'DRAG' status?

How to set the status of a student's application
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Written by Laura Montgomery-Hurrell
Updated over a week ago

How do applicants manage multiple applications across Marketing Units?

Keeping your student's applicants flowing
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Written by Steph Stevens
Updated over a week ago

How do I get my applications into Student CRM?

Use our API to bring in applications from your SRS
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Written by Steph Stevens
Updated over a week ago

What happens with Deferred applications or course changes?

How to show your students as being deferred or changed course using the API
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Written by Steph Stevens
Updated over a week ago

How do I add a Document to an Application?

Uploading supporting evidence for a student's application
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Written by Steph Stevens
Updated over a week ago

Test records for use in Applications and Applicant Open Days

Use Postman to add test applications to Passive Applications
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Written by Steph Stevens
Updated over a week ago