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Can I have Student CRM open in two browser tabs/ windows?
Can I have Student CRM open in two browser tabs/ windows?

Use this method sparingly to avoid complications

Steph Stevens avatar
Written by Steph Stevens
Updated over 2 months ago

The short answer is "no".

Student CRM only works with a single session per browser and can cause issues – such as overwriting data or not saving work – when you have two or more tabs or windows of the platform open at the same time.

The lock screen stops these issues happening by ensuring that only one tab/ window can be used at one time.

You can swap back and forth between tabs if needed by clicking the "Make this my current browser tab", and the lock screen will ensure that nothing will happen to the data in the tab you've just left.

However, if you do need to copy details, for example CSS code from one Pre-App Open Day form to another, we recommend using an Incognito/ Private window instead.

Open using incognito or private browsing

If you do need to have two different pages open, log in with a second session in a completely different browser or in private browsing session (such as an incognito window in Chrome). This will reduce the possibility of any problems cropping up.

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