Q. I get this screen come up:A. Please do not click "Shoot us an email". Simply refresh the page. If the error persists, please click the green chat icon as normal, and let us know.Related ArticlesData Packs troubleshootingHow to merge duplicate students in the Student DatabaseImporting Data to Contact Manager - Organisations & Contacts at the same timeImporting Data to Contact Manager - OrganisationsHow to merge duplicate students from the Duplicates tool