Student CRM

All about Passive Applications

See who can do what in the Applications - Passive app

Applications - Passive Permissions

Laura Montgomery-Hurrell

Steph Stevens

Dom Yeadon

Used by admissions teams to manage SRS applications so they can increase conversion rates.

Applications - Passive

Learn how to get started with feeding applications into Applications - Passive (APV) with our API

Integrating SRS with Student CRM's Applications Module: A Guide for the University

When an application is submitted to an APV occurrence, how does it match to an existing student record?

Passive Applications - Student Matching Rules

Use Postman to add test applications to Passive Applications

Test records for use in Applications and Applicant Open Days

Letting your SRS talk to Passive Applications

Creating your API Integration

Watch the video to learn about the Passive Applications app

Video Course APV-T1 for Passive Applications

Bring data from your SRS into Applications app using an API

What is Passive Applications?

Use our API to bring in applications from your SRS or use Data Importer to manually upload them

How do I get my applications into Student CRM?

Monitor your applications arriving from your Student Records System

Applications Passive (APV) Dashboard

See the important details about your Applicant and their Application

Student and Application cards

The details of the application, as received from the Applications feed (in APV Passive Applications)

The Application tab (in APV Passive Applications)

Keep track of each update to the application, including API transactions and communications sent.

Applications Activity

See all the Applicant Open Day bookings a student has made in their Application for Passive Applications

What is the Open Day Bookings tab?

Getting started in Passive Applications

Take a look at the settings on your Passive Application occurrence

What is the APV Configuration tab?

Add a consent and topics to applicants in this occurrence (Passive only)

Applications Configuration: Apply this consent to all Applicants

Understanding how course deposits are calculated in Applications - Passive

Merging Course Deposits in Touchpoints (Passive)

Setting up Passive Applications

These statuses are supported in Applications Passive

List of UCAS Application Status Short Codes for APV

What part can Student CRM play during Clearing?

Clearing

How to identify why a course didn't match and the steps to take to rectify it

What do I do if the Course on a Student's Application is "Course Unknown"?

How to show your students as being deferred or changed course using the API

What happens with Deferred applications or course changes?

Removing Applications from Passive Occurrences requires a bit of work

How can I delete a Passive Application?

Miscellaneous questions about Passive Applications

Videos

Free Demo

29 Apps

Find answers and get help from Intercom Support and Community Experts

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