Knowledgebase

Used by enquiries teams as the central source for suggested articles, and for all users to access your own CRM best practice articles

6 articles in this collection
Written by Steph Stevens, Dom Yeadon, and Laura Montgomery-Hurrell

Making your Knowledgebase available in other apps

How to make articles available as Saved Replies

Written by Dom Yeadon
Updated over a week ago

All About Knowledgebase

Written by Laura Montgomery-Hurrell
Updated over a week ago

Knowledgebase Permissions

See who can do what in the Knowledgebase app

Written by Laura Montgomery-Hurrell
Updated over a week ago

Getting started in Knowledgebase

Video Course KLB-T1 for the Knowledgebase app

Watch the video to learn about the Knowledgebase app

Written by Dom Yeadon
Updated over a week ago

What is Knowledgebase?

Written by Steph Stevens
Updated over a week ago

Private and Public Knowledgebases

How permissions work in Knowledgebase

Written by Laura Montgomery-Hurrell
Updated over a week ago