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Knowledgebase

Knowledgebase

Used by enquiries teams as the central source for suggested articles, and for all users to access your own CRM best practice articles

Steph Stevens avatar Dom Yeadon avatar Laura Montgomery-Hurrell avatar
5 articles in this collection
Written by Steph Stevens, Dom Yeadon, and Laura Montgomery-Hurrell

Making your Knowledgebase available in other apps

How to make articles available as Saved Replies
Dom Yeadon avatar
Written by Dom Yeadon
Updated over a week ago

All About Knowledgebase

Laura Montgomery-Hurrell avatar
Written by Laura Montgomery-Hurrell
Updated over a week ago

Knowledgebase Permissions

See who can do what in the Knowledgebase app
Laura Montgomery-Hurrell avatar
Written by Laura Montgomery-Hurrell
Updated over a week ago
Getting started in Knowledgebase

What is Knowledgebase?

Steph Stevens avatar
Written by Steph Stevens
Updated over a week ago

Private and Public Knowledgebases

How permissions work in Knowledgebase
Laura Montgomery-Hurrell avatar
Written by Laura Montgomery-Hurrell
Updated over a week ago