Use case: You have a email template that you use in hundreds of touchpoints. You need to update that template and then ensure all the related Touchpoints are using that new template. Challenge: you don't have much time to complete it all.
Stay in Template Builder
(TIP: You don't need to hunt down all your related touchpoints - you can update them all from within Template Builder.)
After you have updated your template, go to bus stop 5 "Used in" to see a list of all the Touchpoints that are using this template.
Step 1: Select which ones you want to update:
Step 2: Click the 'Update button below to see:
You see this confirmation and you know that it's all done:
FAQs
Q. Can I select only a few touchpoints out of the list?
A. Yes. As many or as few as you like.
Q. How do I know they were updated?
A. You will see that the thumbnails in this "Used In" bus stop are now displaying the new Template. It is also timestamped as a Content Update in each actual touchpoint.
Q. Can I look at these touchpoints?
A. Yes. Use the 'View' tool in the listing to jump straight to each touchpoint.
Q. Do I need to set each touchpoint to 'draft' to make this template update?
A. No. They get updated whether the touchpoint is set to draft or live.
Q. Do I need to publish this template to bulk update its touchpoints??
A. Yes.
Q. Can I reverse my changes if I make a mistake?
A. No. you will need to set the template to draft, make your template changes and publish it, and then update the affected touchpoints once more.
Q. Can I update Campaigns or 1-2-1 templates in bulk?
A. No. Just touchpoints.