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Why can't I see all my Events in Mobile Event Pad?
Why can't I see all my Events in Mobile Event Pad?

Keep events streamlined to 21 days in the future, and seven days in the past

Steph Stevens avatar
Written by Steph Stevens
Updated over a week ago

Mobile Event Capture allows you to set up Events as far into the future as you like. So you can setup events for your whole UCAS Fair season or for term of school visits.

However, Mobile Event Pad will only show you events 7 days in the past and up to 21 days into the future.

So if you can't see an event, it might be because it's not close enough!

Some other troubleshooting tips:

  • Try Updating Occurrences in the Mobile Event Pad settings if you don't see newly created events

  • Any events with unsynced records will stay on your tablet until they are synced into Student CRM

  • If you are still missing events, try removing the occurrence (in Settings>Manage Occurrences) and adding it back to your app.

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