If you can't find the answer to your question in this Help Centre we're here to help.
Student CRM provides help from human beings 9am to 5.30pm (UK time) Monday to Friday, from our offices on the south coast of England.
You can start a new conversation any time 24/7 and you can speak to our AI agent, who'll pass you on to a human when we're next available.
Questions and problems
We'll usually be able to answer your question very quickly but if it gets more in-depth we can share screens or take you into a video call. We aim to answer your question within 24 hours.
All technical problems are fixed by our team of in-house developers and critical issues will be prioritised and dealt within hours.
Changes to your CRM setup
Starting a new conversation is also the quickest way to make a change request as well. Just click on the green Messenger and let us know what you'd like us to change for you!
Feature Ideas
If you've got an idea for a new feature or possible improvement to Student CRM, you just need to let your User Group Representative know and they'll add it to our Roadmap list.