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Trouble accessing Student CRM?
Trouble accessing Student CRM?

In the very rare situation that you can't gain access to Student CRM, follow these steps:

Steph Stevens avatar
Written by Steph Stevens
Updated over a week ago
  1. Wait a few minutes. Usually you can access the platform again very quickly. It might just be a temporary blip.

  2. Check your internet connection - can you access other websites outside of your institution? If not, you will need to get in contact with your IT support.

  3. Check our Twitter feed for the latest status updates -

  4. If you cannot gain access after a few minutes, get in touch with Student CRM Support by clicking on the green conversation button in the corner of this page and we'll get back to you as soon as possible. If you need to call us, the best number is 01202 237414.

  5. We'll always aim to get the platform up and running within 4 hours, but certainly no longer than 24 hours.

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