When a new application is submitted via your Application Form, Student CRM will use the student's contact details to try and match with an exisitng student record in your database. This means you can track an enquirer turning into an applicant without duplicate student records being created. The following flowchart explains how Student CRM looks for a matching record for Active Applications:

A. No. Matching only happens after the student has filled out a form, even if it's the same form for the second time.