The Rapid Response app allows an Establishment to collect online requests for further information from a student. It can also follow-up each request with a personalised contact plan. It integrates with Enquiries, so any specific questions from students will get added to your Enquiries queue.
The Dashboard tab allows you to see brief stats of recent information request activity.
The Requests tab allows you to see a quick preview of the individual student requests, and apply filters to find specific records. A Full Data View is also available which shows the record with all the information supplied by the individual.
The Ad-Hocs tab allows you to view the contact plans for the automated request-response.