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Rapid Response
All About Rapid Response
All About Rapid Response
Laura Montgomery-Hurrell avatar
Written by Laura Montgomery-Hurrell
Updated over a week ago

Used by recruitment and enquiries teams to answer enquiries whilst also sending out information to prospects to reduce response times.

Ensure student satisfaction with a prompt, accurate and instant response.

Rapid Response deals with online requests for additional information. Students can opt to provide extra information in the branded online forms including year of entry, level, faculty, subject, course and others.

Each information request is automatically fulfilled by email, and is also followed up with an automated, personalised contact plan, whilst the personal question is being dealt with by an officer.

How to access Rapid Response

Check with your User Admin to see if your university has got a subscription to this app:

  • If you have a subscription to this app, just ask your User Admin to add you as a user.

  • If you haven't got a subscription to this app, contact Customer Support and we will happily set you up a remote demo and answer any questions you and your team may have.

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