Q: What is the minimum Android spec required?
A: Android 5.0.1 .
Q: What is the minimum iOS spec required?
A: iOS 11.
Q: Can I use this on an iPod Touch?
A: Yes. As long as it runs iOS 11 or higher.
Q: Does the device need to have a phone number?
A: No. However, you need a number to receive the SMS with the code.
Q: Can I still use handheld scanners?
A: Yes. You can use both together if you want.
Q: Does the app store student data when scanning?
A: No. Just a booking number.
Q: Do I need to invite app users?
A: Yes. This is how they get their code.
Q: Can we add users after we've sent them an event code?
A: Yes, you can add new users at any time.
Q: How far in advance of the event can I create the codes?
A: The codes can be sent out as soon as the event is created, and remain valid for 7 days after the event date.
Q: What happens if an app user loses their event code?
A: You will need to remove the person from the event, re-add them and resend the code.
Q: I've accidentally sent too many codes to one person. Which one should they use?
A: They must use the last code received, as the others will not work.
Q: Can you use one code to activate many devices?
A: Yes, but we do not recommend this. You will lose accountability and the ability to see detailed reports!