Skip to main content
All CollectionsReporting
Reporting and Analytics in Student CRM
Reporting and Analytics in Student CRM
Dom Yeadon avatar
Written by Dom Yeadon
Updated over 10 months ago

Click the image to view this slide deck. (You can use your keyboard arrows to move between slides.)

Student CRM includes built-in reports and can also give you access to your data in an online Data Warehouse.

On-Platform Reporting

  • In-app Reports - Built-in dashboards and reports “how many open day bookings?”

  • Email Reports - Built-in reports that measure email delivery, opens, clicks and links.

  • SMS Reports - Built-in reports that measure SMS deliveries.

Off-Platform Reporting

  • Web Tracking - Using Google Analytics.

  • Business Intelligence Reports - Using Power BI from Microsoft.

FAQs:

Q. Do I need to build any reports myself?

A. Not if you don't want to. Just use the in-app reports included with your subscription.

Q. Our Planning Team uses their own reporting tool, will our Student CRM data work with it?

A. Yes. All off-platform reporting lets you connect any BI tool you use to a secure data warehouse and get daily updates of your own Student CRM data to run your own reports.

Q. Can I share in-app reports with my colleagues?

A. Yes. With PINs and expiry dates too. Have a look at a live report now (use the PIN '123456' to open it at https://help.student-crm.com/en/articles/2901312-in-app-reports-viewer

Did this answer your question?