Jump to:
There may be many reasons why a Student cannot use your booking form and may contact you through an alternative channel to add or amend their booking. Here is how you can create or edit a booking on their behalf.
Adding a Booking for a Student
Use the Bookings tab to search for a student to add. If they're not present in this list, you can click "Search full student database" to widen your search.
Once you've found your student, click the large Plus icon to create a booking for the student.
You'll then be given a version of the booking form to create the student's booking in a step-by-step manner.
Editing an existing booking for a student
There are a couple of ways to search for a student in order to edit their booking:
Via the Bookings tab using their Booking Ref, Last Name, Date of Birth, or Email Address.
Though an Event on the Activity List, Faculty Registrations List, or the Registrants tab.
However you get to the booking, once there click the Triple dot 'More options' menu and select the applicable option:
Edit Booking will take you back through the booking form to amend the booking details.
Delete Booking will cancel the student's booking completely.
FAQs
Q. Why can I only see "New booking" or "View programme" in the More options menu?
A. This is because the Event date the booking is for has passed.