TIP: To enable this feature it must be switched on in Pre-App Open Days Setup > Form > Appearance.
Super Quick Set-up
Pick a TPB template (must have been shared with your POD occurrence in Template Builder).
Set your From Name and From Email.
Enter your Subject, ie: "Your bookings reminder email"
No more accidental duplicate bookings
As soon as your POD booking form detects a known email from an existing booking for the same event, it offers to send the original bookings to the student so they can continue with their old booking:
(They could ignore that and still create another booking if they wanted.)
Accessing their current booking
When a student can't find their original booking confirmation email to see their booking ref, they can get a reminder:
The reminder email
Immediate email reminders help the student log in to the "I have a booking" page and continue with their booking:
FAQs
Q. Will this stop students from creating duplicate bookings?
A. No, but it will reduce the amount of duplicate bookings.
Q. Can I change the core wording in the reminder email?
A. No - this is a system email shared by all establishments. You can amend everything around the core information by making use of a template.
Q. I can't see my template in the list.
A. Ensure that your template is published in a collection shared with Pre-App Open Days, and that collection is published. See here for more instructions on sharing templates with apps.