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When should I use the 'Move Status' button?
When should I use the 'Move Status' button?

Help for Super Users overriding an Application's status

Steph Stevens avatar
Written by Steph Stevens
Updated over a week ago

This is a tool that allows a Super User to override the usual Actions available and change the application's Status to any available.

This should be used only when the application is in the wrong status and there is not another Action which can be used to change it.

To move the Application into another Status, select the available status and then hit the 'Move Status' button:

Please use caution when manually changing an application's status, as this may cause unintended consequences. This action will also trigger touchpoints if any are available for the status you're moving the application into.

If you find yourself using this action a lot, please contact CS as there may be a better solution available.

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