The Pending status is where applications that have been referred for a second opinion are kept.
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The Pending status usually does not have any touchpoints, but they could be used to inform the student of the progress of their application.
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When an application is in the Pending status, the following actions are available:

The Make Offer action allows a CRM User to make and offer to the student. They do this by adding a conditions the student must fulfil to meet the entry requirements for the course they have applied for. These conditions may be: academic, legal, or financial and are set by the User making the offer. Once the Offer has been confirmed the application will move to the Conditions Outstanding status.
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The Reject action allows a CRM User to reject an application. When rejecting an application, the User must enter a reason for the rejection. Once the application has been rejected, it will move to the Rejected status.
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The Chase Faculty action allows a CRM User to refer the application a second time either to the same person or a different person. When referring for a second time, the application will remain in the Pending status.