You can add an extra field to your event booking form called 'Special Requirements'. This is a free-text field that you can use to collect information on a student's special requirements or disabilities for their booking. An example of how this might be used would include collecting a requirement for wheelchair access or the attendance of a guide dog.
Enable the field and change the label
Turn on the field by checking the box on the 'Your Details' page of the 'Form' tab in Setup. Here you can also change the name of the field label as it appears on the booking form itself; there's a character limit of 255 on the name.
The field will now appear on the personal details page of the booking form. The field is not required for completion of the form.
View Special Requirements
You can see the Special Requirements for each booking on the Bookings page for each student.
Edit Special Requirements
A CRM user can edit data entered into the Special Requirements field using the 'Edit Booking' button.
Download Special Requirements
The Special Requirements data will be available in the Full Day CSV downloads and also in the Grab downloads.
If you have Automations Manager, you can also set up an automation to notify your events team that a student has listed a special requirement on their booking, or add a tag to the student's record.
Disable the field
You can hide field on the booking form at any time. Just untick the 'Display' checkbox on the Form tab. The Special Requirements data that has been collected against existing bookings will still be available.