Read-Only users can:
View the dashboard
View the list of available reports
View the external links
View the list of articles
View an individual article
View the list of documents on an article
Download a document on an article
Read-Write users can also:
Add an article
Edit an article
Delete an article
Add a document to an article
Edit a document on an article
Delete a document from an article
Super Users can also:
Amend the visibility of a Knowledgebase occurrence
Choose if Knowledgebase is shared with Enquiries
Add, edit and delete categories
Amend the look & feel of the Knowledgebase
Copy the embeddable display code