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How to send students a link to your booking form in Event Manager
How to send students a link to your booking form in Event Manager

A guide on how to send your students the correct link to your Event Manager Booking Form

Joe Edwards avatar
Written by Joe Edwards
Updated over a week ago

How To Send Your Students A Link To Your Event Booking Form

Below is a step-by-step guide on how to send your students the correct link to your Event Manager booking form:

  1. Go into Event Manager

  2. On the list of all events, under the "Actions" column, is the Clipboard icon. Click this.

  3. The link will be copied to your clipboard and you will be able to paste it into your communications to your students. Simply send them this link and they'll be able to access the form! (If you want to test this, just open the link in an 'incognito' tab. If you can see the booking form, it's the correct link)

For Super Users, you can also find it inside the Event's setup.

  1. Click the edit pencil for your event.

  2. Click "Go to Part 2"

  3. Under "Event Summary" are a series of blue links. For the single event, copy "Event URL". "Group URL" is used for grouped events, and "All Events URL" is used for students to select their event based on country, Course or Campus.

Having Problems? Here's What To Avoid

If your link isn't working, just double check to make sure you've got the correct link. The link you copy and paste from Event Manager in the guide above is different from the actual URL of the booking form.

The link you should send to your students will look similar to this:

  • crm.student-crm.com/e/brksm/cm/brankevents/campus-tours

Whilst the URL of your booking form will look similar to this:

  • crm.student-crm.com/events/public_bookings/choose_event/group:1a23b456c789d

You need to send them the first link (the one ending in /'campus-tours'). If you send them the link ending in '/group:1a23b456c789d' then they will not be able to access the form at all.

If you're interested in why this is, check out information below.

How It Works and Why (The Techy Bit)

There are two types of links for Booking forms in Event Manager.

One is the verification link - crm.student-crm.com/e/brksm/cm/brankevents/campus-tours

One is the URL of the form - crm.student-crm.com/events/public_bookings/choose_event/group:1a23b456c789d

In order for your students to access the form, they must go through the verifcation link first. The reason behind this is that your Event Manager Booking form contains a lot of information that comes from the CRM (such as Event Name, Event Date etc.). In order to access this information the CRM requires you to be 'verified' in one way.

If you have a login for Student CRM, you can see this information because you've been 'verified' through your login, however your students won't have a login for Student CRM, although they will still need to see the booking form.

By going through the verification link, the system will be able to 'verify' that these students are allowed to see the information on the booking form and will show it to them, allowing them to book.

If a student was to click on a link that goes directly to your booking form:

  • crm.student-crm.com/events/public_bookings/choose_event/group:1a23b456c789d

Then they would be asked to login to the CRM and they wouldn't be able to access the form because they haven't been 'verified' through the correct link.

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