Each student record can contain tags. These are visible in the Student Record Card in the Student Database app. Tags are uses to identify students so they can be:
searched for in a segment's filter
searched for in a manual Find
searched for in the Students listing
used in the conditions for an Automation
used in the conditions for a Touchpoint
Adding tags manually (one at a time)
Click and start typing, it will auto-fill if the tag already exists. You can store as many tags as you like against each student.
Adding tags from email reports (in bulk)
Find the students who did or did not open a particular email campaign or email touchpoint and tag them all at the same time. See: https://help.student-crm.com/en/articles/4179923-tag-students-from-email-reports
Adding tags from Segment results (in bulk)
You can add a Tag to all students in your results list when you run a Student Database Segment. See: https://help.student-crm.com/en/articles/4437798-tag-students-from-segment-results
FAQs
Q. If I accidentally click and delete a tag, can I get it back?
A. No. You will have to type it in again.
Q. Can I use spaces in tags?
A. Yes. Signify phrases like 'did not open C145341' with a comma or return afterwards and it all becomes one tag.