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Integrating Enquiries with Knowledgebase
Integrating Enquiries with Knowledgebase

How to set up saved replies

Laura Montgomery-Hurrell avatar
Written by Laura Montgomery-Hurrell
Updated over a week ago

Sharing an occurrence of Knowledgebase with Enquiries allows you to make use of the 'Saved Replies' function when replying to enquirers.

Inside Knowledgebase > Setup > Share Articles

Use the 'Yes' and 'No' options to select where this Knowledgebase should be accessible from:

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