What is a Touchpoint?

Written by Steph Stevens
Updated over a week ago

Starting a new Touchpoint

See the initial stages of beginning a Touchpoint

Written by Laura Montgomery-Hurrell
Updated over a week ago

Email Touchpoints

Setting up an email Touchpoint

Written by Laura Montgomery-Hurrell
Updated over a week ago

SMS Touchpoints

Setting up an SMS Touchpoint

Written by Laura Montgomery-Hurrell
Updated over a week ago

Letter Touchpoints

Setting up a letter Touchpoint

Written by Laura Montgomery-Hurrell
Updated over a week ago

Label Touchpoints

Setting up a label Touchpoint

Written by Laura Montgomery-Hurrell
Updated over a week ago

Cloning a Touchpoint

Make backups or newer versions of your best Touchpoints

Written by Laura Montgomery-Hurrell
Updated over a week ago

Archiving Touchpoints

What to do with your Touchpoint when it's not required anymore

Written by Laura Montgomery-Hurrell
Updated over a week ago

Setting up Mobile Entry Pass Touchpoints

For Pre-Applicant Open Days, Applicant Open Days and Event Manager

Written by Laura Montgomery-Hurrell
Updated over a week ago

Tips to fine-tune your workflows and touchpoints

Written by Steph Stevens
Updated over a week ago

Personalising your Touchpoints

Using Merge Fields and Conditional Text in a Touchpoint

Written by Steph Stevens
Updated over a week ago

What are 'Immediate' Touchpoints?

Written by Steph Stevens
Updated over a week ago

How do I format dates in touchpoint conditions?

Written by Steph Stevens
Updated over a week ago

How do I use Conditional Text in Touchpoints?

Written by Steph Stevens
Updated over a week ago

Can I use emoji or emoticons in my SMS?

Written by Steph Stevens
Updated over a week ago

Nationality and Country ID's for Touchpoints

List of Nationality and Country ID's to use in Touchpoint conditions!

Written by JJ
Updated over a week ago

List of EU Nationality and Country ID's for use in Touchpoints

List of EU Nationality and Country ID's for use in Touchpoints

Written by JJ
Updated over a week ago

Touchpoint Conditions FAQ

Frequently asked questions about Conditions

Written by Steph Stevens
Updated over a week ago

Why hasn't a Not Attended Touchpoint gone out?

Status change and timing issues for Pre-App Open Days and Applicant Open Days

Written by Steph Stevens
Updated over a week ago